Experience Design Services

Reveal your market’s unmet demand by industry and voids for brand, product or service coverage.

Determine who your target visitors are and understand their spending habits, brand affinities and experiential preferences.

We identify the key emotive impressions you want customers of your store/center to feel and design backwards from that. 

We combine stakeholder input, insights, and design best practices to create a theme as the filter for decision-making.

With guidance, anyone can excel in experience design so we take the time to prime your team with real-world examples.

Led by former Disney Imagineers, this session extracts top experience design ideas and grounds them in your project.

We document experiential elements that uphold the theme, engage personas, and bring co-created concepts to life.

We memorialize these experiences in floor plans and themes that layout in the defined store/center footprint. 

We offer operational guidance on staffing, schedules, and more to make concepts actionable.